I purchased a Premium service, but it does not appear on the app

To view the updated service pack, you must close and open the main menu of the app, or close and open the app. If you still do not see the package you purchased – you should contact technical support using “Contact us” option on the menu.

Tags: #Bought #paid #does not work #did not update #premium #purchased premium service #bought premium service #premium package #paid service

After registering for the app, all the calls I make from the device are from the secondary number

On your device, the Num2 app is selected by default for outgoing calls. To change the setting (for Samsung with Android 7), you need to go to Device Settings >> Apps. In the menu (click three dots on the top bar) you must select Default apps >> Calling app and make the change there.

Tags: #Outgoing calls #dialing number #caller number # caller ID #dialer from device #caller # outgoing #default number #phone caller

I’m trying to purchase a premium service in the store, but I am asked to enter the App ID

App ID should update automatically. If the field remains blank it may be:Your web browser does not allow cookiesYour log in to the product purchase page from the store after a long time. In this case, try returning to the app and re-entering the service purchase page.

Tags: #Trying to buy #app id #app_id #App ID #Unable to buy #Buy service

So far I have been using a Freemium renewable service package, and now the package has changed. Why?

After a trial period that allowed you to use the Freemium monthly renewable, we now present one-time or monthly renewable premium packages, which include up to 3,000 minutes of call and up to 1,000 SMS messages per month, which you can purchase in our store. We are now giving you two months of premium service use for free, and hope that at the end of the term you choose to continue using the Num2 app in the Premium program that is right for you. To view the existing packages, go to the app store in the menu >> Go to store.

Tags: # Not renewed # not renewable # was renewed # renewable service # free service # no cost service # package # change package # package change # package changed # package replaced # no cost # free

I have not used the app for three months, and now the app is not working. What should I do?

The secondary number is randomly assigned by the app when registering, while you have 5 days of unlimited free trial to use the app.  After 5 days, it will not be possible to continue using the app’s service except by purchasing a service pack in the app store. The number that is assigned to the user at the time of registration is stored for 3 months, so if you purchase a package within 3 months from the installation, you will receive the same number. At the end of 3 months from app installation, the number returns to the free number pool, and if you purchase a service, you will be prompted to re-register and may be assigned another number.For users purchasing premium service (unlimited), the secondary number will be retained for the whole period of the service even if it is not actually used. However, if the Premium service period ends and the user does not renew it, the number will be returned to the free numbers pool in case of no use at the end of 3 months.

Tags: #Stopped working #app not working # no service #have not used # not used #limited period #3 months #three months