In order to specify the problem, please follow these steps:
- Make sure there is internet connection on your device.
- Make sure that all permissions are enabled, including access to contacts.
- If you have a device with two SIM cards (Dual SIM), make sure that the outgoing calls are made from the number with which you have registered for the Num2 app.
- If the problem still exists – you have incoming calls and messages but no outgoing calls and messages – please send us a screenshot via “Contact us” on your app, Also send us the message that is displayed during the attempts to make a call / send a message.