I purchased a Premium service, but I do not want it. How do I get a refund?
IOS customersIn order to request a refund enter the following link: http://reportaproblem.apple.com Connect to your iTunes account with your username and password.Look for the SecNum app and clisk the Report a Problem buttonClick Choose Problem and choose “Didn’t mean to purchase this item“Write a short explanation of request reason, and click Submit.We will accept the application immediately and the credit will be processed up to 36 hours thereafter. For Android users – send your request to Num2@cellact.com.
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